1. Targeted Customer Appreciation
(Articles/Business Topics)

...ir next visit, we are on the right track. Results Our results speak for themselves. We are almost fully booked a year in advance, and we are planning the construction of more units. Duncan ...

2. Super Villans
(Articles/Personal Development)

A few years back, my car got stolen. In the trunk were all sorts of goal setting books and audio programs that I used in my coaching business. I wondered what would happen if the criminal(s) who sto

3. Weight Loss
(Articles/Personal Development)

... we go walking and cycling and kayaking often. I find that weekdays it can be too easy to get your time booked up with meetings and events. One of the key learnings I got long ago is to put in the big...

4. Be Happy
(Articles/Personal Development)

... can choose to be happy rather than hunt for it elsewhere than where it really is. One of my favorite books on joy and happiness is Talking to Ducks. You might like it for further reading. What are ...

5. Love Your Job
(Articles/Personal Development)

...ose days where things just clicked togther for me, and I had to share it with you. I was just reading a book called Alpha Project Managers, by Andy Crowe. The first thing the author mentions that dist...

6. New Year's Switch
(Articles/Personal Development)

... your achievement. This leads to self-confidence and the courage to try new things. Related Books Never Fear, Never Quit Never Give In, Never Give Up Who Moved My Cheese? Jonatha...

7. Burst Pipes
(Articles/Personal Development)

... to let it beat me, even if I replaced every pipe there was under that cabin. Related Books Never Fear, Never Quit Never Give In, Never Give Up Who Moved My Cheese? Jonatha...

8. Editor's Column
(Column/Editor's Column)

...our submission guidelines for details. On Big Dreams I recently enabled RSS, so that you can add a live bookmark in Firefox, or you can subscribe to new articles as they come out. I hope this is of va...

9. Stay On Top
(Articles/Business Topics)

...ime. By the time it is too late, you can see it clearly, but that is no use then. Related Books Customers For Life Customer Service for Dummies Raving Fans Exceptional Custom...

10. Home Improvement
(Articles/Personal Development)

...epot has free courses, in the hope that you will purchase materials and tools there. Take courses, read books and learn skills you need. Much of it is not too hard to learn. If there is something you ...

11. Are You Talking To A 3?
(Articles/Personal Development)

...have communication skills," you declare. Noone can withstand your techniques that you learned from books, or perhaps you learned on that weekend retreat you went to. Think again! ...

12. Do You Realize You Have a Learning Style?
(Articles/Personal Development)

...o help me learn Japanese. Multi-sensory input is definitely what works best for me. Related Books Mentoring Pursuit of Passionate Purpose Coaching Master Motivator Goal Setti...

13. Business Game - Income Escalator
(Articles/Game)

... of residual income that does not depend on your efforts. For example, any investments, royalties on a book or music, any residual income based business. After you finish thinking, <<...

14. Business Game - No Money / No Ideas
(Articles/Game)

...to look around for some ideas. Look and see what businesses already exist. Check out your library for books with titles like "101 Best Businesses to Start". You might want to think a...

15. Business Game - Business Course
(Articles/Game)

Take a Business Course Good idea. Take courses, read books, learn all that you can. There is a lot of good material out there. Taking courses will provide you with skills and knowledge that c

16. Elastic Band Theory
(Articles/Personal Development)

...ircumstances. They never seem to be able to make a success as much as they would like. Related Books As a Man Thinketh Pursuit of Passionate Purpose Live Your Dream Finding Your P...

17. How To Get Appreciation
(Articles/Personal Development)

... right from now on. Don't judge yourself, just let it go and get on with making a difference. Related Books The Power of Appreciation Appreciation in Business The Lost Art of the Great Speech Wri...

18. The Teacher Will Come
(Articles/Personal Development)

...rk for you if you trust it. If you are still unconvinced, let me tell you a story: Related Books Name Your Passion Pursuit of Passionate Purpose Live Your Dream Managing by Va...

19. Continuous Learning
(Articles/Personal Development)

...chieve your goals. If you get just one small idea that can improve your life each time you read a book, and you continuously read books, you will get a steady stream of new ideas that can help ...

20. Business Spotlights
(Articles/Business Topics)

...ou do, and who is in the audience you are presenting. Whenever I do a spotlight, I get new clients. One book I read said that at least one in ten people in the audience will approach you after the mee...

21. Toast Speech
(Articles/Miscelaneous Articles)

...aps by hand. These days I use a drawing program to make my mind maps on the computer. Related Books The Mind Map Book Mapping Inner Space You can see I numbered the...

22. We Have Moved
(Column/Editor's Column)

...ation to the new. That way people will still find Big Dreams, and not know any different. If you keep a bookmark to this site, you should update your bookmark though. Please help me check out that eve...

23. Customer Appreciation
(Articles/Business Topics)

...they could prepare that were more healthy for me. You can bet I feel special there. Related Books Customers For Life Customer Service for Dummies Raving Fans Exceptional Custom...

24. Finding Your Dream
(Articles/Personal Development)

...ydreaming or sleeping types of dreams. Stephen Covey, in his book The 7 Habits of Highly Effective People, describes what he calls habit #2: begin with the e...

25. Customer Service
(Articles/Business Topics)

...20 people. Customers whose complaints have been resolved, tell 5-6 people. Related Books Customers For Life Customer Service for Dummies Raving Fans Exceptional Custom...

26. Worrying
(Articles/Personal Development)

...ry Instant Meditation, Relaxation, Stress Reduction. Effective Meditation Technique Related Books Worry The Worry Cure Women Who Worry Too Much Kids Who Worry Too Much ...

27. Dare To Dream
(Articles/Personal Development)

...ar on these, don't quit your day job.” Sue said. Before they left the restaurant, Sue gave Dave a book to read and some worksheets to help him get started. Dave wrote down another note to himse...

28. Talking Horse Saves Life
(Articles/Personal Development)

Years ago I was reading C.S. Lewis's enchanting book The Horse and His Boy. A young girl was about to take her own life rather than face a life in an arranged marriage to an old lord. Then her

29. Small Business Networking
(Articles/Business Topics)

... that, but if you go in prepared to give more than you receive, you will fare better. Related Books Dig Your Well Before You're Thirsty Networking Survival Guide Nonstop Networking ...

30. Referrals
(Articles/Business Topics)

...d see how you divide it between advertising versus rewards for your existing customers. Related Books Dig Your Well Before You're Thirsty Networking Survival Guide Nonstop Networking M...

31. How To Write An Appreciation Speech
(Articles/Business Topics)

...some help, on what to say. Well let's get to it then. In the excellent book, The One Minute Manager, the authors talk about one minute praisings. It is a good start. Y...

32. The Ultimate Self-Help Course
(Articles/Personal Development)

...most at the time you need them. Media The course would take full advantage of audio and video learning, books classroom and online instruction. There would be more than one choice of media in most cas...

33. Visa Cheques
(Column/Editor's Column)

...eif some time and trouble to steal them. :-) Related Books Preventing Identity Theft Credit Card & Debt Management Customers For Life C...

34. More on Appreciation Speech
(Articles/Miscelaneous Articles)

...ists - the world is no different, but the optimists have more fun. It also reminds me of the book, The Celestine Prophesy. There is an insight in the book which speaks about appreciating th...

35. Mentoring: Building the Stars
(Articles/Business Topics)

...! Brian Tracy's High Performance Selling In their book, Mentoring, authors Huang and Lynch talk about mentoring as a kind of...

36. Moving Forwards
(Articles/Miscelaneous Articles)

...y are easier to complete, and you get more frequent results which is encouraging. Related Books Customers For Life Customer Service for Dummies Raving Fans ...

37. Photo Exhibition
(Articles/Miscelaneous Articles)

... until the end of April, then they will be moving to [[Maple Ridge]] for the month of May. I managed to book some wall space there. I have had several people, mostly friends and aquaintances give me p...

38. We're Back
(Column/Editor's Column)

...essed up and set to download some viruses from a russian web site. Update: I now have restored the guestbook and comments features, with new anti-spam measures. Unfortunately previous comments were lo...

39. Don't Worry, Be Happy
(Articles/Personal Development)

...ry Instant Meditation, Relaxation, Stress Reduction. Effective Meditation Technique Related Books Worry The Worry Cure Women Who Worry Too Much Kids Who Worry Too Much ...

40. Where to go from here?
(Articles/Miscelaneous Articles)

...eel that to repeat them, would be a waste of effort. Perhaps I should just refer people to the relevant book or tape program for the answers. Its like the principle of first mover advantage, which i...

41. Gravy Pots
(Articles/Personal Development)

...pot to soak as soon as it becomes empty, for the longer the soak, the easier it gets. Related Books Don't Sweat the Small Stuff Goal Setting 101 The Magic Lamp Twelve Positive ...

42. Editor's Column
(Column/Editor's Column)

...ns that is awe inspiring. In terms of new things I learned, or still am learning, I have been reading a book called "A Return to Love". :idea A key idea I got last week was seeing other's fa...

43. Potato Chips
(Articles/Personal Development)

... Quit smoking right now Audio program to break any habit Addiction Alternatives Related Books Conquer Your Cravings Jonathan Livingston Seagull So from then on I ke...

44. Points of Contact
(Articles/Business Topics)

...s calls up two days after the service to see how the car is running. In sports I learned about the play book and the audibles. A play book is the mapped out sequence of events for each type of situati...

45. Regulars
(Articles/Business Topics)

...ber that it costs 5 times as much to get a new customer than to keep a current one. Related Books Customers For Life Customer Service for Dummies Raving Fans Exceptional Custom...

46. Submission Guidelines
(Column/Editor's Column)

...rticle. Submission does not guarantee publication. Your article should be concise. Most of the best books, tapes, articles, memos and business plans I have seen are short and to the point. Dun...

47. Immerse Yourself in the Positive
(Articles/Personal Development)

What I mean by this is to associate with positive people, to read positive books, listen to positive tapes and the like. Every encounter, every positive experience will leave a trace on your hea

48. Getting Past Ok: A Straightforward Guide to Having a Fantastic Life
(Web Links / Personal Development)

...OK somewhere in-between. Most people spend the bulk of their lives living between The Pits and OK. This book is about getting past OK and having a fantastic life....

49. Pat's Tax Tips
(Web Links / Business Related)

Located in the Tri-Cities area, and provides tax and bookkeeping services for individuals and small businesses.