1. Frequent Buyer Program
(Articles/Business Topics)

...  investment. Hopefully your products or services combined with your post sales customer service have ensured that you still have a degree of goodwill with you customers. Goodwill Goodwill ...

2. Stay On Top
(Articles/Business Topics)

... it will cost you more in the long run. You get an unknown number of chances to make a bad situation good. If you have invested in goodwill with your customers in the past, you may have more chances ...