1. Editor's Column
(Column/Editor's Column)

... connection I get in creating something beautiful (at least to me). Often I like to work with hand tools rather than power, as then it is even more enjoyable. I am not incredibly good at it, and I am happy ...

2. Mind Map Software
(Articles/Personal Development)

Happy 2008! With the new year a lot of people turn to reviewing their goals. I was recently  doing the same, and I like to [[mind map]] mine. I looked at various software to use on my mac to create ...

3. Be Happy
(Articles/Personal Development)

I was talking with someone on LinkedIn recently, about happiness. He asked what makes you really, truly happy deep down. The question implies my happiness is controlled by external sources. To answer ...

4. Set Clear Goals
(Articles/Personal Development)

... when they had a company re-organization. I looked at my goals and realized that I got exactly what I had asked for. My goal included getting out of the job I was unhappy in, but it did not mention ...

5. Love Your Job
(Articles/Personal Development)

... top 2% of project managers surveyed had a significantly more positive attitude towards their work. Happy People Perform Better The author goes on to ask is it because they are happy with their jobs ...

6. Kayaking Alouette Lake
(Column/Editor's Column)

... on the lake, and only a few powerboats going up and down. It appeared to me that they were mostly on the east side of the lake and we were on the west side, so I was quite happy with that arrangement. ...

7. Customer Appreciation
(Articles/Business Topics)

... Peters used to talk about locking in a customer, so that you and your customer are joined at the hip. Regular, happy, repeat customers are your bread and butter. The lifetime value of your regulars ...

8. Finding Your Dream
(Articles/Personal Development)

...  My mission in life involves _________ others __________ Example, teaching others how to live, helping others to be happy. A mission statement is positive, involving a contribution of some ...

9. Customer Service
(Articles/Business Topics)

... of a Complaint I got these statistics a long time ago, I think they are still valid today: 4% of unhappy customers complain, 96% simply go away angry For every customer complaint received, ...

10. Worrying
(Articles/Personal Development)

... about what you may have forgot. I bet you will end up laughing about how happy you are and that it can't be bad when all you have to worry about is an empty box. As a postscript, my friend Allan schedules ...

11. Dare To Dream
(Articles/Personal Development)

... perspective, she had started off just giving advice to her friend Dave. She was happy to help an old friend. But recently, she found that she really wanted Dave to succeed. It was like she had taken ...

12. Talking Horse Saves Life
(Articles/Personal Development)

... changed her mind and decided to live. She later managed to escape to another country and lived a happy life that she previously could have only dreamed about. That one phrase said by the talking horse ...

13. Cute Puppy Pictures
(Articles/Miscelaneous Articles)

A couple of years ago, I worked on a web site for a company near here. They sell all sorts of cool equipment, unrelated to puppies of course. At one point, I made up some silly pictures with puppies ...

14. How To Write An Appreciation Speech
(Articles/Business Topics)

... happy repeat customers.    ...

15. Managing Customer Expectations
(Articles/Business Topics)

An important topic is managing customer expectations. If you can meet or beat their expectations, you have a chance to keep the customer happy. It is very much about communicating with the customer... ...

16. Don't Worry, Be Happy
(Articles/Personal Development)

There used to be a song of this title, and I think it is still excellent advice. Worrying about things does little to help you. Being happy will do you plenty of good. Happy people do much better, ...

17. What Is Your Happy Thought?
(Articles/Personal Development)

... overwhelming need or desire to achieve something. If you don't know what your reason is, you have to find one. It is what fuels you to go on when all is dark. Find your happy thought and hold on to it. ...

18. Regulars
(Articles/Business Topics)

... often throw in something extra, or if they were short of change it was not a problem. We knew many of them by name. "Keep your regulars happy - they pay the bills round here, including your wages." ...

19. Movie Reviews
(Category)

... us your own reviews, we would be happy to consider including them here (with full credit to you, and a link to your own site).  ...