1. Do You Realize You Have a Learning Style?
(Articles/Personal Development)

...time around I'm using a very different learning style. I'm working with a computer program that shows a common interaction between two people, as their words flash on the screen and I hear two native ...

2. Customer Appreciation
(Articles/Business Topics)

...ted form mail. Go beyond a script, and say something unique to each person. This requires you to recall your interaction with your customers. Write out the address by hand on the envelope. Use a ...

3. Mouse Trouble
(Column/Editor's Column)

...er I tried her mouse it worked perfectly. She even started to question her sanity at one point. But it was the interaction of the two mice that was the problem. To solve it, I went out and bought a di...

4. Points of Contact
(Articles/Business Topics)

.... It is a way to respond to the changing situations. So in business, it is important to map out the process of interactions with the customer, and it is also important to give your staff some flexibil...