1. Hybrid Car
(Articles/Miscelaneous Articles)

... timing belts and cooling system problems were becoming more popular than I liked. Although I loved that car, and paid whatever it took to keep it healthy, I knew it was time to move on.  ...

2. Blame Avoidance & Redirection Techniques
(Articles/Personal Development)

... Be careful not to be seen as always giving excuses. If you overdo it, then it can be seen as a weakness. Try to appear to be part of the solution, rather than the problem. Some of my favorites are external ...

3. The Modern Manager?
(Articles/Business Topics)

... and placed it here. it bought the reader back to reality with the comment "Something best to avoid in official minutes" This highlights a problem we have in todays modern world, ...

4. Burst Pipes And Lights
(Articles/Personal Development)

... that I had some more water leaks under the cabin. After our previous experience, we were well prepared and experienced. There were two problems, one was a burst copper pipe, and the other was a compression ...

5. New Year 2007
(Articles/Personal Development)

... smoking. It hurts. Ideally the best thing is to not start, but once you are hooked on something, you need to accept you have a problem and seek professional help. Next comes getting out of debt. Lots ...

6. Kayaking Alouette Lake
(Column/Editor's Column)

... When there was any large wave from a powerboat, we would point our kayaks into the wave and there was no problem. When we got to the creek, we went in a little ways to the first falls, and got out there ...

7. Customer Service
(Articles/Business Topics)

... there are an average of 26 more people with problems, 6 of those are severe. Of those who complain, 56%-70% will do business with the company again, if the complaint is resolved. That goes up to 96% ...

8. Worrying
(Articles/Personal Development)

... often neutralize the feelings associated with a problem. If you look at something a day or two later, it does not seem as bad as it did then. You can then be more objective in coming up with a solution. ...

9. Dare To Dream
(Articles/Personal Development)

... Downsizing is not a problem unless you choose to let it be. How you choose to perceive a situation is more important than the situation itself. Do you understand?” “Yes, I ...

10. Referrals
(Articles/Business Topics)

... efforts on taking care of their needs, which in turn leads to a more satisfied customer (and satisfied salesperson). Referral customers are less likely to be or become problem customers. This is the ...

11. Mouse Trouble
(Column/Editor's Column)

... working right. This is so weird!" I then stop working and look over. "OK, show me." I say. Then she tries again and it works fine. In fact, every time I stop to see what problem ...

12. Potato Chips
(Articles/Personal Development)

Have you ever had some sort of addiction that you always wanted to deal with? Read on. My friend said she had a problem, she was addicted to potato chips. She could not stop eating them, and it ...

13. Regulars
(Articles/Business Topics)

... often throw in something extra, or if they were short of change it was not a problem. We knew many of them by name. "Keep your regulars happy - they pay the bills round here, including your wages." ...