1. Cycling Barnston Island
(Articles/Miscelaneous Articles)

This Saturday we went to Barnston Island for a bike ride. The island is located in the Fraser river, just north of Surrey and south of the Pitt Meadows airport. You have to take your bikes over a

2. Editor's Column
(Column/Editor's Column)

...nted people. It would make sense to me that they should make use of that talent, and find new products and services to produce. Once you close the doors and let people go, the opportunity is lost. Ins...

3. Frequent Buyer Program
(Articles/Business Topics)

... If you think about it, the existing customers are already sold on you, your business and your products or services. You originally invested time and effort to sell them, and you do not want to waste ...

4. Hybrid Car
(Articles/Miscelaneous Articles)

...of the country? And of course, if you call roadside assistance or were in an accident and needed emergency services, do they know how to deal with a hybrid car? Finding Answers To get answers...

5. Every Day
(Articles/Business Topics)

I notice from the logs that a lot of people get here by searching for "customer appreciation day ideas". I imagine all these business owners around the world, deciding to hold a customer a

6. Appreciation Speech Generator
(Articles/Miscelaneous Articles)

...oyal customer", "our most generous benefactor" ); $deed1 = array( "for their hard work and dedicated service", "for being an all-around good guy", "for taking out the trash", "for...

7. Stay On Top
(Articles/Business Topics)

...n see it clearly, but that is no use then. Related Books Customers For Life Customer Service for Dummies Raving Fans Exceptional Customer Service Super Service ...

8. Business Game - Income Escalator
(Articles/Game)

... wasted. In order to just maintain your position, you have to keep climbing. If you have a job, or a service business, your income is dependant on your time. When you stop working, your income ...

9. Business Game - Service Based
(Articles/Game)

Serviced Based Business So you know what is your service that you offer. Describe it in detail. Explain the features and the benefits. Be prepared to give a 30 second explanation, or a 1 hour

10. Business Game - What Kind of Business?
(Articles/Game)

...nd of business you want. Great! You are making progress. Is it: A retail outlet of some kind Service based Product based After you finish thinking, << go back. ...

11. Business Game - Thinking Money
(Articles/Game)

...ure to dwell on the money at this point. Think instead about the following: What sort of product or service will you offer? Who would be your customers? What makes you different? Why w...

12. Business Spotlights
(Articles/Business Topics)

...ce. Make sure your prepare a good presentation, and rehearse it well. Points to cover are your products or services, who are your target market, your positioning, and lots of benefits of what you offe...

13. Customer Appreciation
(Articles/Business Topics)

...ge purchases - a follow-up call from the manager when someone buys more than X dollars worth of product or service Perhaps you were out of stock and you appreciate the customer's patience You had to r...

14. Customer Service
(Articles/Business Topics)

... have been resolved, tell 5-6 people. Related Books Customers For Life Customer Service for Dummies Raving Fans Exceptional Customer Service Super Service ...

15. Small Business Networking
(Articles/Business Topics)

...tworking Business by Referral Endless Referrals You should try to give good customer service to the other members in the group, since they are your customers. Treat them with res...

16. Referrals
(Articles/Business Topics)

It is the easiest sale when the customer is already sold on you, your company and your product or service. They already know of the quality of products and services you provide, and they come pre

17. Visa Cheques
(Column/Editor's Column)

...h the additional expense in recliner furniture. It takes me a while to work out with the nice customer service person, during which time they cancel my card and issue a replacement card. I tol...

18. Managing Customer Expectations
(Articles/Business Topics)

...not offer to. Remember to under promise, so you can over deliver. If their needs are way out, you cannot service them. It would be better to walk away than to disappoint them later. ...

19. Moving Forwards
(Articles/Miscelaneous Articles)

...ore frequent results which is encouraging. Related Books Customers For Life Customer Service for Dummies Raving Fans If I find areas where I am not moving f...

20. Gravy Pots
(Articles/Personal Development)

...avy dissolves away, it becomes very simple to clean them. The pots look like new, ready for another day of service. I would get home at a reasonable time. Duncan Fridge Theory Revisi...

21. Take a Marketing Lesson from the Girl Scouts
(Articles/Business Topics)

Take a Marketing Lesson from the Girl Scouts Bite-size Your Products & Services by Lee Steele In tough economic times, there’s much we can all learn about marketing from the Girl Scouts. Ye

22. Points of Contact
(Articles/Business Topics)

...our food, they have to check in on you at least twice, to see that you are enjoying your meal.  A car service business calls up two days after the service to see how the car is running. In sports...

23. Regulars
(Articles/Business Topics)

...et a new customer than to keep a current one. Related Books Customers For Life Customer Service for Dummies Raving Fans Exceptional Customer Service Super Service Dig Your W...

24. Full House Restaurant
(Web Links / Business Related)

Full House Restaurant is a Chinese Restaurant in Tsawwassen, BC. Eat in, take out and delivery service."

25. CustomersAreAlways
(Web Links / Business Related)

Devoted to customer service and the principles of exceptional customer services

26. Pat's Tax Tips
(Web Links / Business Related)

Located in the Tri-Cities area, and provides tax and bookkeeping services for individuals and small businesses.